The Forum: Business Results Through People’s recently completed coaching study is the focus of an article in Chief Learning Officer, an online publication featuring executive coaching and leadership development.

Performance Improvement Council’s new white paper Focuses on building an innovative business culture

As the economy struggles to rebound from the financial crisis, companies need to re-engage their people and re-focus on growth. To generate growth, these strategies must maximize the value of people versus minimizing their cost. Innovation is an opportunity to maximize human assets and leaders can take positive steps to engage their people – the human capital of business – thereby driving behaviors that encourage innovation.

11 trends changing incentives and motivation expected to unfold in performance industry this year – the Incentive Research Foundation (IRF) sees changes ahead influenced by technology, government, the economy, and changing priorities.

Customer loyalty is the fuel that drives financial success, but a vast majority of companies are literally running on empty. That can spell disaster in today’s volatile, high-speed economy where customers will quickly abandon any business relationship that doesn’t deliver on its promise of satisfaction.

There is a fundamental shift occurring in the workplace, and employers are beginning to see that the secret to long-lasting employee performance and satisfaction has more to do with attending to intangible enrichment rather than material rewards. In the modern American company, social rewards have gained more attention as traditional motivation schemes rarely achieve their intended goals.

There are six basic steps of program construction: Define objective(s) quantitatively; convert to rules that drive measurable behaviors to the objective(s); communicate and promote with frequency and flair; adjust qualifications to changing competitive landscape; do final impact and ROI/ROO analyses; and deliver the dream as promised to ensure success of future programs.

It has become difficult to differentiate between the service offerings of various suppliers.  Here’s an overview of the issues involved with selecting the right company for your needs.